Documents related to 'enquiries - what if HMRC wants to see you?'
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What HMRC is likely to askThere's a pretty standard set of questions that the inspector will ask at interview. These are mostly designed to undermine the records you've kept and so allow them to make a demand for tax on missing income/profits or over-cl... Read more
23 Mar 2009
Selecting and managing your IT supplierTo be able to get the maximum benefit from your website, you will need to have a robust IT system in place. Use this checklist to ensure you ask the necessary questions of your IT supplier.... Read more
08 Oct 2009
How to make a complaint and get compensationUltimately, the Adjudicator's Office handles all complaints about the Taxman. However, the adjudicator will only examine a complaint if the right people in HMRC have seen it first. If you feel you have been ... Read more
30 Oct 2015
How to discipline an employeeFrom time-to-time, you will need to discipline members of staff. There is a right and a wrong way of going about this. Use this checklist to ensure you do things the right way. ... Read more
20 Apr 2012
Choosing a supplier It might sound obvious, but it's vital you choose the right supplier - otherwise you might be stuck in an agreement that you can't get out of. ... Read more
28 Jun 2009
Inducting your new employeeInducting someone into the workplace is all about introducing them to the business, meeting their colleagues and clients and generally helping them settle in as quickly as possible to make them feel welcome. It's all about c... Read more
10 Jan 2009
Data Protection and your websiteIf your website collects personal data (information about a living person which enables them to be identified), then it must comply with the Data Protection Act 1998. Use this checklist as a guide to ensure that you do... Read more
04 May 2018
Selecting a hosting contractA website needs to be hosted on a web server in order for it to be available on the Internet. As your website is the public face of the business, use this checklist to ensure that you're able to find a cost-effective, fas... Read more
12 Jul 2009
AppraisalsMeaningful appraisals are all about reviewing your employees' performance and potential. It should be a two-way process. To ensure your appraisals achieve their objectives, use this checklist as a guide. ... Read more
29 Aug 2009
Leavers and the exit interviewWhen you lose staff, make sure that any departure is handled as smoothly and as professionally as possible, including carrying out an exit interview.... Read more
19 Mar 2009
